FAQ’s - Faded Days Sunglasses

How can I contact you?

You can reach us via email at Longman@Faded-Days.com or by phone at 980 322 0544. We're here to help!

What makes Faded Days Sunglasses unique for people with big heads?

Our sunglasses are designed specifically for larger heads, ensuring comfort and style for those with wide faces

How long does it take to ship my order?

We aim to ship every order within 24 hours on business days, and often, we're able to ship the same day the order is placed, especially if the order is placed before 1pm EST. We work hard to get your sunglasses to you as quickly as possible.

Will I receive tracking information?

Absolutely! We'll email you your tracking number as soon as your order ships. Rest assured, we keep you informed every step of the way.

How do I find the right size sunglasses for my big head?

Use our fitting guide to measure your head and find the best fit. We provide detailed instructions and tips right here.

What is VLT in sunglasses?

Visible Light Transmission (VLT) is the percentage of light that passes through the lenses of sunglasses. Low VLT percentages mean the lenses are darker, suitable for bright conditions, while high VLT percentages indicate lighter lenses for low-light conditions.

How do I choose the right VLT for my sunglasses?

Choose a low VLT (0-15%) for bright, sunny conditions or outdoor activities. For moderate light, a medium VLT (15-30%) works well. High VLT (41%+) is ideal for low-light or overcast environments. You can see the VLT for our lenses here.

Do you offer accessories for your sunglasses?

Yes, we offer accessories such as extra-large hard cases and replacement lenses for our big head sunglasses.

Do you offer returns?

Yes, if you're not happy with your purchase, you can return your sunglasses within ten days of delivery for a refund, minus a $4.95 shipping fee. Custom-made prescription lenses have a 25% restocking fee. There are no other fees or hidden charges. For international sales, all sales are final. To start the return process, contact Longman@Faded-Days.com with your order number.

Do you ship internationally?

Yes, we ship internationally via the United States Postal Service, the USPS will then hand of your package to a local carrier. Please note that international orders may take up to six weeks to arrive (usually two), and additional duties and taxes may apply based on your country's import laws. We also have a FDUK website too. Faded Days is not responsible for any laws, restrictions, or package loss after arrival in the destination country. All international sales are final.

Where can I buy Faded Days sunglasses?

You're in the right place! You can purchase our sunglasses right here on our website.

Do you offer prescription sunglasses for big heads?

Yes, we provide XXL prescription glasses and sunglasses for those with larger faces.

Why did you start making sunglasses for big heads?

We identified a need for comfortable and stylish sunglasses for individuals with larger heads and created specialized designs to meet this demand.

Where can I get a Faded Days coupon code?

Sunglass or Sunglasses?

Always "sunglasses." It's a plural world out there!

Is my information secure when I place an order?

Absolutely. Your security is our priority. We use SSL secured communication channels and encrypt all data exchanged with our site. We also comply with PCI vulnerability standards to provide a secure shopping environment.

Have any other questions?

Feel free to email us at Longman@Faded-Days.com. We're always here to help.